"Center Acura - Fan Mail"
Congratulations on having such an outstanding staff in your Sales
Department. We had the pleasure of dealing with Mr. Ara Apcar and his
Manager, Mr. Arman Boghozian in arranging for the leasing of a 2012
Acura TL.
Both men were well informed, excellent communicators, who
assisted my wife and I in arranging an excellent leasing arrangement.
The vehicle was delivered to our door. The service provided was "first
class" throughout. It's a pleasure to be a customer of your firm Mr. Apcar and Mr. Boghozian were very cordial and dedicated to performing
with excellence.
Sincerely, Philip C, Greenwald
"Center Acura - Fan Mail"
Jimmy,
After going through the exhaustive process of shopping for
a new car, I want to thank you and the entire Center Acura team for
your commitment, honesty, and follow-up.
These are characteristics that
are sorely lacking in the auto industry. After all the give and take
with 7 Acura dealers you guys are the lowest by $500. Because you have
been up front with me throughout this process,
I think we should go
back to your initial offer of $36,995. That equals the lowest price I
received from the other dealers.
Center Acura deserves to earn a fair
profit, and I deserve a fair price -- $36,995 is a fair price.
Personal integrity and the support of an honest car dealer is more
important to me than $500. See ya later today.
Troy Nestor
"Center Acura - Fan Mail"
I have been searching and researching vehicles for almost a year.
I had
my sights set on a used MDX and went to the dealership with my trade-in
to see what kind of deal I could make. Jimmy was amazing. After looking
at the used car I determined it did not meet my needs and it was not
appealing.
Jimmy was a miracle worker and with out pressure walked me
through the numbers and I was able to lease a brand new MDX with more
value and longevity than my original plan. He was a professional and not
pushy. He gave me options.
I am now driving a new car that will be safe
for me and my family for years to come. Jimmy is amazing and works with
a fabulous team. Irene, the customer relations manager at the front and
Ara were incredibly helpful and supportive.
If you are interested in an
Acura, call and talk to Jimmy or go in and see him. It is a positive
experience!!!!!!!! Wrote a review on yelp. 5 stars!!!!!!!
"Center Acura - Fan Mail"
Gentlemen,
I just want to thank you all for your assistance with
the purchase of our new car. We love it and very much appreciate you
bringing it to Steve's and walking me through everything. I hope you
sell many more cars! If you need a recommendation, feel free to use my
name!
Thanks again,
Pam Ferris, President/CEO
The Melvin Garb Foundation
Presidential Chair
Seacrest Village Retirement Communities
"Center Acura - Fan Mail"
Mr. W. Orozco
Mr. J. Workman
Center Acura
I once again wanted to express my sincerest thanks for all the assistance and kindness extended to my wife and I. Buying from you was indeed a pleasure. I would highly recommend both of you and your dealership to anyone considering the purchase of an Acura.
Best personal regards,
John Duffy
"Center Acura - Fan Mail"
This e-mail is to commend the exceptional service of Jason Shaw in the
service department.
In May be purchased a pre-owned/certified 2010 Acura TL.
Upon leaving
the parking lot we noticed the paint had streaks on the roof and hood.
We were told to bring the car back the following week....this is when we
met Jason Shaw. Over the weeks that followed he kept us informed of the
progress,provided us with a rental car,shared pictures of the car in
progress, and the imperfections on the paint were completely repainted
with a new front grille as well.
Our expectations were so completed
exceeded, that I named the car "Jason" after Jason Shaw.
I have worked in the customer service arena for 30 years and I notice
customer service where ever I go. Jason was a stand out!
Thank you for the over the top service. I will definitely refer others.
Sincerely,
Mary Victoria
"Center Acura - Fan Mail"
Dear Center Acura, I have never been more so excited about a
dealership!!
Ever since Keyes sold it's Acura dealership, I was so
disappointed - especially after giving them over 10 years of business!
I
was thrilled to learn that Center Acura was going to open since I live
just right up the street. Anyway, I just wanted to tell you that your service
staff is the best I have ever had since I have been driving! I
especially want to give Kudos to Jason Shaw who has been so GREAT to
deal with!!
The car is running great, and I'm so proud to be a customer
of Center Acura -
You guys are the best!!!
"Center Acura - Fan Mail"
First I'd like to thank you for the wonderful customer waiting area.
All of my needs were more than met and Irene Wagner is a true asset to your company.
She takes car of your customer and is conscious of all their needs.
Thank you,
"Center Acura - Yelp Review"
Just Purchased a vehicle from Center Acura. From beginning to the end this was the best vehicle purchase experience I've ever had.
My first visit of Center Acura was to look at different models, and go for a test drive. The sales
person (Jimmy) was well informed and was able to give me all the
information I needed to make my decision. I did my research and when I
was ready, I asked for quotes via Edmunds and through Center Acura. Center Acura was the first to
respond and ultimately gave me the best deal (I had the various
internet sales people compete for my business -that was fun!).
The
purchase process was easy and hassle free, the paperwork was done
quickly, efficiently, and the features of my new vehicle were
explained to my satisfaction. I returned a week later and the staff
made sure that I understood everything -no small task, lots of cool features to learn, gave me a travel mug, and a complimentary car wash.
I mostly dealt with Jimmy, Barry, and Rafi; whom were professional and eager to please. I highly recommend Center Acura.
"Center Acura - Fan Mail"
Dear Steve, Raffi, Andrew, and Staff
Thank you so much! I'm really enjoying my new car!
It was a pleasure meeting you-
Warm Regards,
"Center Acura - Yelp Review"
If you are in the business of buying a car (used or new), look no
further! The team at Center Acura is incredible! Raffi, (the sales manager) is accommodating, more than fair, and goes out of his way to please the
customer. That also goes for the finance manager, service team, and the parts department. I cannot say enough good things about this team. I bought a
2009 Acura MDX. I absolutely love my car, love being able to walk in to ask questions, I get treated with the utmost respect, and
hospitality. I am telling you, this is the experience you want and the
team you want to do business with!
"Center Acura - Yelp Review"
When my daughter is driving to work in Los Angeles, which is 400 miles from home,
you surely need a dependable car, and excellent mechanics.
I would like to express my thanks to Jason, Matt, Aram, Wilbert, Santos, and Scott for giving my daughter a clear conscience when behind the wheel.
"Center Acura - Fan Mail"
Dear Raffi,
Thank you so much for your help with my new MDX. You made the entire process enjoyable!
Ara, Andrew, and your entire staff have showed me impeccable professionalism.
Best Regards
